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Contact South West Web Marketing Social Listening

Social Listening The act of listening to the chatter in social media about your brand, industry and competition. The latest question for online businesses seems to be to what degree do they step into social media and commerce. Regardless of what the outbound marketing strategy is, you should be using social media to hear what you’re customers are saying, because they’re most definitely talking about your brand.

Today, an increasing percentage of business‐to‐business B2b and business‐to‐consumer B2C customers are empowered to use a variety of social technologies to help them make complex purchasing decisions. This new age of empowerment has altered the way many companies are now approaching customer‐centricity. Companies are learning how to effectively listen to their customers by empowering their employees to utilize various social media tactics in their marketing mix.

These social media tactics have helped companies build deeper engagements with their customers by allowing them to monitor, measure and participate in online conversations. Companies also experience derivative benefits from their listening and digital engagement efforts as they achieve organizational efficiencies from embedding these activities in their marketing, customer service, and sales functions.

Talk to us about taking your Social Media presence to new heights, listen to what your customers and competitors are saying.

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Talk To Us About iPhone And iPad Applications E Commerce Consultancy...

An average Ecommerce Site conversion rate for a UK retailer is close to 7%. If you would like to improve your ecommerce site performance then please contact us. South West Web Marketing will start with an in depth analysis of your site, benchmark the google ranking of the site, and use monitoring tools to analyse all the key pages. We will identify any flaws in the booking funnel and any issues that effect site conversion such as usability, digital planning and email broadcasts. If you wish to learn more about using an "E Commerce Consultant) then please use the contact form on the right hand side or call Shaun on 07957 214474.

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Talk To Us About iPhone And iPad Applications Other Services from South West Web Marketing...

Our services include Search Engine Optimisation, Online Advertising, Resources, Twitter, Facebook, Tourism, Web Design, E Commerce, Email Marketing, Link Building, Content Marketing, Affiliates, Google and Adwords, Mobile Retailing, Social Listening, Marketing Strategies, Viral Marketing and pretty much anything "webby" you can think of.